Record passenger numbers for Suomenlinna ferry

There's been no increase in the number of journeys as passenger numbers rise, but customer satisfaction is still high for the short crossing.

File picture of Suomenlinna ferry, July 2018 / Credit: Suvi Loponen, News Now Finland

The Suomenlinna ferry set a new passenger record in 2018, carrying more than 2 million people.

Passenger numbers have increased steadily over the last decade, with the previous record set in 2016.

“We are very pleased that we have been able to serve a larger number of passengers, even though there has been no changes in the volume of traffic. The increase in passenger numbers has been steady throughout the year, so the capacity has been good” says Rain Mutka, the CEO of the company that operates the ferries.

Passenger satisfaction too remains high, despite more people than ever using the service. Last summer a survey found 90% of passengers were happy with the crossing, which leaves from the mainland at Helsinki’s Market Square and takes around 20 minutes to reach the UNESCO World Heritage Site.